This policy will give you information about how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services and applications. We also explain your privacy rights and how the law is protecting you.
While we are in possession of or processing your personal data, you have rights (without limitation):
You have the right to complain if you don’t feel the Goliath Group is living up to our responsibilities when it comes to your data. You always have the right to complain to the authorities as well, but because we take privacy matters very seriously, we would really appreciate it, if you would talk to us first through our Data Protection Officer.
Whenever we collect customer data, we make sure:
We collect your personal and anonymous information from you when you visit any of our websites or when you use one of our applications.
We also receive information via third party when you visit our page on social media sites or channels (e.g Facebook, Twitter, YouTube, Instagram, etc).
We may collect:
We use technology such as cookie and pixels to process your personal data.
We also collect information from other trusted sources, and we can update or add to the personal information we’ve collected from you ourselves.
Our subsidiaries (the other companies in the Goliath Group) may sometimes need to access your information to provide services to you on our behalf. Other Goliath Group companies will then be acting as ‘data processors’ and will be subject to data processing laws. They can be needing your personal data to:
We’ll keep your personal information as long as your account is active or as long as it’s needed to provide a service. If you’d like to cancel your account or for us to delete your data, we’ll only keep information that we need for legal reasons, or if it’s impossible to delete.
Cookies are small data files that your browser places on your computer or device. A cookie itself does not contain or collect information. However, when it is read by a server via a web browser it can help a website deliver a more user-friendly service – for example, remembering previous purchases or account details.
Both we and our third-party tracking utility partners use browser storage, app storage, cookies, pixels, scripts and tags to analyse trends, administer the site, track user movement through the site and collect demographic information about our overall user base. We may receive reports on these from our third-party tracking utility partners on an individual and aggregate basis.
We care deeply about making sure children are safe online and have extra privacy processes in place to make sure we’re keeping our younger fans safe. We also take all reasonable care to secure that we don’t knowingly collect, store, use or process personal information from children who may use those features without proper parental consent.
While some of our websites, channels and apps are designed with families and users of all ages in mind. Whenever we collect personal information from a child, we only keep the information for the time we need it to provide a service or for the time it’s legally required to be kept on record.
The security, integrity and confidentiality of customer information is extremely important to us. We
use technical, administrative and physical security measures to protect personal information from unauthorized access, disclosure, use and modification. All external transfers that contain personal information are done using encrypted technology.
If we ever experience a data breach in which customer information is at risk of being misused, we’ll contact customers according to legal requirements. If necessary, we’ll also contact data protection authorities.